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TEAM & OFFICE

Biographies



Don Defeo  Realtor®, Team Leader   Cel:  250-558-8762
don@vernonrealestate.com   Don is one a of the few active realtors who was a founding member of ReMax way back in 1988 and has been consistently been a top producer ever since. Although technically not “old” he could be described as “very experienced” with approximately 30 years of Vernon and area real estate experience. Don’s hard work ethic and commitment to customer service evolved his real estate business from busy realtor, to busy realtor with assistant(s), to the present team structure to better serve the needs of buyers and sellers while still providing personalized service. When not assisting clients with their real estate needs Don can usually be found either at home or at Silver Star with wife Sue and children Jacob, Leah, Sarah and Crystal (Landon and Penelope). Although client and family needs dominate the majority of Don's time he has been known to “knock off” the odd time for some water sports, snow sports, or other recreation.

 

Karen Jespersen   Realtor®  Cel:  250-306-2068

karen@vernonrealestate.com  When you call Karen, you can be guaranteed that you will receive her undivided personal attention to all of your real estate needs. Karen began her real estate career after a successful career in the financial industry. She has spent the past 26 years in the Vernon area, raising four children, helping husband Glenn build a successful contracting business and enjoying the Okanagan “lifestyle.” When not in the office or showing homes, Karen spends her time staying active with cycling, swimming and other outdoor activities. Karen promises to deliver confidential, dedicated and reliable service to all her clients and understands that your family needs are important and would consider it an honor to work with you.

 

 

 

Robin Baycroft   Realtor®  Cel: 250-540-8989

 robin@vernonrealestate.com   Robin moved to Vernon 24 years ago to spend one ski season in BC and never left. He immediately fell in love with everything the Okanagan has to offer and knew this was the place he wanted to call home. With his wife Jacquie and three kids Jacob, Emma, and Claire, Robin is always on the move skiing,watching the kids play their sports, and going camping, hiking, or golfing. His successful career in tourism at Silver Star Mountain has given him an excellent grasp of working with people in a customer first approach and he is up to date with the fast moving world of social media sales and marketing. Robin is well known in the Vernon community to be a hard working and outgoing individual with a passion for helping people. You can be confident that Robin will be committed to helping you achieve your goals and dreams when buying or selling your next home.

 

 

Landon Bootsma Realtor®   Cel:  250-540-9024

landon@vernonrealestate.com Landon is the youngest and newest realtor of the Defeo Associates team and the perfect choice for younger and tech savvy clients. Like many others, Landon chose to relocate to Vernon for the lifestyle and all the other benefits of the Okanagan. Granted he may have been influenced by wife Crystal (Don's daughter), who was born and raised in Vernon and with the addition of their daughter Penelope, decided it was time to “pull the plug” on the lower mainland and establish their root here. Landon brings 15 years of experience as a digital artist in the film industry and has a keen eye for design and aesthetics. Landon has a strong work ethic, a sincere approach to serve and is excited in innovating the current and proven procedures of the Defeo and Associates team with new and fresh ways to help you market your property, or find your dream home whatever it is you're looking for!

 


 

 

Tracy Arnold, Staff, Administration  Office:  250-260-4711 

 tracy@vernonrealestate.com  Tracy heads up the sales/conveyancing and administration departments of the Defeo & Associates team. If you buy or sell with Defeo & Associates, Tracy will be your liaison to your Realtor® and the other professionals in your real estate transaction. Her business, customer service and problem solving experience provide her with the skills, aptitude and attention to detail to ensure all goes smoothly with your buying or selling experience. If you are buying she will assist your licensed Realtor® with the research, investigations, inspections, and other behind the scenes customer service functions of your purchase. If you are a selling she will guide you through your lawyer / notary communications and the numerous other sales functions. Tracy knows Vernon very well and has lots of practical local knowledge. Tracy can usually be contacted and found at our office from 8:30 to 5pm, Monday to Friday. After hours and weekends she manages the host other activities with her family

 

Lynn Eastman, Staff, Listing Coordinator  Office:  250-260-4711 

lynn@vernonrealestate.com  Lynn came to the Defeo and Associates Team in 2013 to help out our administration department and soon took over the coordination of the “listing” side of our business. Other than the actual tasks handled by the licensed realtors®, Lynn's specialty is “listings.” If you are a seller Lynn will process your listing data, manage and exchange your photos, coordinate your showings, and provide your feedback until your property is sold. If you are a buyer Lynn will likely be the person making your realtor look good by organizing your viewing appointments, investigating properties, providing research materials and the numerous other functions and errands. Lynn wakes way to early is never down, always cheery, and lifts everyone around her. She also provides and manages the candy bowls. You can usually find Lynn at our office from 8am to 4pm Monday to Friday and either at home or camping or exploring the areas around Lumby after hours and on the weekends.

 

 


 

 

Defeo & Associates Customer Moving Van

The Defeo and Associates Customer Courtesy Van is available to all current and past clients absolutely free of charge. It is perfect for most local and short distance moves, or just running errands and deliveries in the North Okanagan . We recruited this valuable team member in 2003 after it experienced an unfortunate corporate downsizing from Budget and has been a reliable star performer ever since.

 

It is an easy to drive 16’ cube van with automatic transmission, gas engine, 16’ flat surface box, extendable ramp, box dolly, and appliance dolly. Although free of charge, clients are required to pay their own fuel and any damage. Bookings are on a first come policy. Tipping is discouraged but is allowed in special circumstances. The Defeo and Associates Customer Courtesy Van is also available to clients in good standing any time after their move and also to charities, schools, civic groups, and other community groups.

 

 

RE/MAX TEAM

A huge benefit of the Don Defeo Realty Team is the synergy, professionalism, enthusiasm and experience of one of the larger teams at ReMax Vernon. Approximately 60 licensed realtors, 30 administrative assistants and 6 support staff contribute to make ReMax the perennial powerhouse in the North Okanagan. Although approximately 280 realtors work the North Okanagan area, ReMax consistently represents approximately one half of all the sellers and one half of all the buyers.

 

If you have a real estate experience, chances are your home will be sold by a ReMax agent or you will buy a ReMax listing (or both). If you have not yet picked your real estate brokerage yet, no one has more homes for sale, more buyers looking for homes, more experience, and more sales.

 

RE/MAX is your only logical choice.

 

 

Professional Team Team / Associates / Contractors

The sale and purchase of real estate is much more complex and specialized than ever before. At Defeo and Associates we strive and pride ourselves in providing our clients with the most comprehensive and accurate information and the most professional and competent advice... but we can not do it alone. Over the years we have developed deep and valued relationships with others that are also the best in their respected industries. If you already have relationships with the required professionals to help you through the sales process, that is terrific. If not, we would highly recommend the following.

 

 

Chelsea Kramer,  Notary Public Office:  250-542-1111

 info@cknotary.com  Chelsea has evolved into a perennial powerhouse for North Okanagan real estate conveyance and our choice and recommendation for the notary work for your real estate transaction. Chelsea is a 27 year resident of Vernon and after a graduating at UVic came back to the Okanagan and joined the Remax and the Defeo and Associates team, firstly in an administrative role and then as a licensed realtor. During her successful and award winning sales career, Chelsea completed her SFU masters degree in Applied Legal Studies and joined the Society of Notary Public of British Columbia before taking over a well established notary business. Chelsea knows both sides of the real estate transactions and will look after your real estate purchase or sale with the trust, confidence and experience to handle any of the multitude of issues that can sidetrack a transaction.

 

 


 

 

Sue Defeo, Insurance Broker, Johnston Meier Insurance Office:250-545-5311  sue.defeo@jmins.com  Sue is the other half or perhaps the better half of Don Defeo of the Defeo and Associates team. After an administrative role at Kal Tire, Sue joined Don Defeo as a real estate assistant in the 1990's. After marrying Don in 1999 and time off with children Leah and Jacob, Sue came back to the insurance side of the business and grew and developed into her current role as manager of the personal lines division of Johnston Meier Insurance. Sue's friendly and professional “service-based” approach, backed with years of knowledge and experience, allows her to provide informative and competitive quotes in a timely matter that matches your contract needs. Although Sue specializes in residential insurance, she can usually assist you with all your insurance requirements. For home insurance, Sue is your contact.

 

 

 


 

 

Gabriela Sladkova, Contractor, Photographer Cel: 250-550-6266

 info@gabrielasladkova.com  Gabriela Sladkova is a second generation photographer that inherited her passion for the camera from her father at an early age. After moving to the Vernon area in 2008 Gabriela focused on Architectural and Real Estate photography. In 2013 she opened Gabriela Sladkova Photography focusing on bringing homes and construction projects to life through her photos and dedication to customer service. Gabriela is the exclusive professional photographer for the Defeo and Associates team. When not behind a camera you will find Gabriela riding one of her 2 horses on her ranch with her husband Warren or cross country skiing with friends at Silver Star. If you'd like to view Gabriela's portfolios, check out her website at www.GabrielaSladkova.com

 

 

 


 

 

Dawn Stephanishin, Mortgage Broker, Invis Cell: 250-503-8788

dawns@invis.ca  Whether you are purchasing your First Home, Renovating your existing home or buying an Investment home, Dawn is here to help you every step of the way. Dawn has over 39 years of Experience in Financial Services and you can use her first hand experience and knowledge to choose the Mortgage that is right for you! As your Accredited Mortgage Broker, AMP, she is independent of a Bank, Credit Union, Insurer or Lender and has your best interest at heart. In fact, it is her Professional duty to always protect you as the borrower. She has a professional network of Lenders that she works with everyday and can help to find the Mortgage that bests suits your individual needs. And best of all, her Services are Free to you, as she is are compensated by the Lender directly (OAC).

 

 

 


 

 

 Jeanine Reiss, FYI Home Inspections Cel: 250-864-4054

 jeaniner@telus.net Jeanine is the “go to” inspector for the Defeo and Associates team. With over 25 years of construction, renovation, and residential and commercial maintenance experience, Jeanine has a strong passion and a can-do mentality for all things home related. As one of the few licensed female home inspectors, she has a keen interest in helping other women and men learn about their home’s systems and components. Jeanine will provide you with a fair, independent, and objective evaluation of your home or potential home. She further aims to strengthen your knowledge and raise your confidence by helping you find out what you need to know about the property, leaving you less vulnerable and more proactive when it comes to understanding and taking care of your valuable investment.

 

 

 


 

Doug Cameron, Contractor, Floorplans Office: 250-260-3815

douglascameron.drawdog@gmail.com  Buyers and the Defeo and Associates team LOVE our professional floorplans. Unlike many of our competitors who are too lazy, too cheap or just not competent / professional and then state that the “buyers should verify the dimensions or how large their listing is” we hire Doug to get it right. Doug is a semi-retired architect who now produces accurate and easy to read floorplans. No need to guess at how large your new home may be or guess where the rooms are, which way the views are, layout of bedrooms, flow of the home etc, as we have it all ready for you. Once you get used to viewing professional floorplans it will be hard to do without.

The trademarks MLS®, Multiple Listing Service® and the associated logos identify professional services rendered by REALTOR® members of CREA to effect the purchase, sale and lease of real estate as part of a cooperative selling system.
MLS®, REALTOR®, and the associated logos are trademarks of The Canadian Real Estate Association.